Fiverr Community Forum

What happens to the Customer Support?

I didn’t get any reply for past two tickets? Any reason?

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It sometimes takes them a few days. How long ago did you submit your requests? My last request a few weeks ago was answered after 3-4 days.

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It might be because of Covid-19, sometimes I get responses from them them in 4 days

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More than one week. :upside_down_face:

It can take up to 10 days to get a response at the moment. Check your ticket is still open … and wait …

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