What happens when a deal goes bad?


#1

I am having an issue right now… The seller has not fulfilled his obligation toward the project given. Money has already left my account, and I am not finding a way to get it back. The Seller and I already agreed to let this deal die, so even they don’t know how to give me the funds for my purchase. Can someone place me in the right direction?


#2

Open the order and click on “Resolution Center” there you can issue a cancellation request. You can also ask your seller to cancel the order or reach out to customer support for assistance.