So, I had a client who messaged me asking if I can create a resume for him. I asked if he needs anything else, he said no. I sent him an offer for the resume and completed the work on time. He then states that he wants the cover letter and LinkedIn I told him I’d do. I never said I would do this and explained he is confusing my gig title (name of gig on my profile) on the custom offer with what I actual said. I said it would be addition $ for the CL an LI but I’d be happy to do it, I then sent a custom offer for the additional work, which he ignored.
Well, he then opened a dispute offering 4 more days to complete the work, but without the additional money. I then explained again that it will be additional money. So I sent a resolution for the additional work. He ignored it.
Well, the order autocompleted and I received the money for the resume I completed for him.
He then left a 1 star review stating I didnt do the work I said I would do.
I have now reached out to CS about the issue.
Here’s my question:
In your experience, has/what will CS do about the review oven I provided the evidence?
I’ve literally done everything in my power to explain and resolve the issue but the client would become unresponsive and ignore my attempts to resolve.
Any experience/wisdom is greatly appreciated. Sorry for the long-winded post.