I am a bit confused about late deliveries. I would like to understand what is really considered as late delivery and that will affect your stats.
When delivery has passed the deadline, but the buyer requests a revision. I notice the countdown restarts, sometimes with just 1 hour, but one time it re-started with 24h. Other times on the countdown there was indicated “LATE”. Will that affect your stats even if your first delivery was on time? And why does it restart with different delivery times again? Is the buyer that chooses that?
When the order has passed the deadline, but you and the buyer agree on an extension of delivery time and you deliver the complete order after the request of extension has been approved. Does that affect your stats? Is that considered as late delivery?
Can someone clarify these points to me? Thank you!