Hmm, that’s very strange indeed.
Yes… The few times that I’ve received spam, it was just silently lying there in the spam folder, too. And I could not even see what the message said (see the screenshot attached below). However, whenever I received a spam message, there was always a number beside the place where it says “All Conversations” (on the top right-hand side of the inbox) and there was always this notification saying:
“We suspect this message might be spam. This will not affect your response rate. You can always unmark as spam.”
Here’s a screenshot:
I have never gotten a spam message without the following notification, though:
“We suspect this message might be spam. It will not affect your response rate. You can always unmark as spam.”
So, in my experience so far, even when I received a spam message… and even when it was silently sitting in my inbox… and even when the message was just blank… there was always this notification saying that “the message might be spam… bla… bla… bla…”
I am not saying this is what others experience, too. There’s no doubt that your experience was definitely a strange one. However, maybe what you experienced was just a bug that’s not wide-spread to the vast majority of Fiverr users… idk
I’m glad it worked out for you. I’ve had to do that (CS having to reset my response rate after receiving spam) a few times, too.