Fiverr Forum

What is worse: a cancellation or a bad review?

A buyer just asked me to cancel my order cause my work didn’t meet his needs… I understand but I am afraid of getting a bad ranking if I accept… what is worse? A cancellation or a bad review from him?

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both is bad for seller but it’s 1000 times better to cancel a order cause it’s not visible to clients and you can recover it later or sooner but once you have a bad review it can ruin your entire career on fiverr

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When you’re just starting out, a bad review is worse than a cancellation in my opinion.

Bad reviews visibly affect you by decreasing your stars - if it is literally your first review, you’ll end up with whatever rating they give you, for example a 1 star rating.

Once you’re close to other requirements for level promotion (e.g. earnings) I’d say they’re both equally bad.

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Thanks, I already have 4 reviews actually. And they’re all 5 stars. I think getting a 1 star review right now wouldn’t be very good for me… I’m probably just gonna accept the cancellation…

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Yeah, in that situation I would just accept the cancellation as well. It isn’t an ideal scenario but at least your star rating won’t be affected.

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@elenachiaradia
Cancellation is best to got a bad review

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cancel is better than a bad review

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