Mine is 89% I am not quite sure if it’s a “good” rate or there’s room for improvement so I guess I’d like your input on that
I have 73 completed orders and 65 out of them rated me with 5* (I also have a 4.7* but I guess this shows as a 5* one) so roughly, 9 out of 10 buyers give me a review but I wonder if I should try to improve this ratio to a greater number and if so what would be your two cents for this?
PS: It goes without question that a) I deliver on time - most of the times way ahead of deadline b) communicate promptly with the buyer - sending a thank you note upon receipt of the order c) over-deliver by extending my readings and/or offer additional insights at no extra cost, when possible d)offer my returning clients discounts or add-ons e) reply immediately to any follow-up or clarification questions they might have upon receiving their reading and so on. I even have a prompt in my deliveries for offering them a mini bonus reading with my pendulum upon rating their experience with me, including a clear disclaimer that I do not urge them for a stellar review but rather for their honest opinion of their experience with me to help me build my social proof on fiverr and let other buyers know if my services are a good fit for their needs or not.
I’d love to hear how you manage to maintain a regular flow of reviews on your gigs and any tips you have for improving my record.
I don’t know about you but I’m more satisifed for an order completed with a rating instead of one being automatically completed, even if the first one is on $5 and the second one is on $50