Phew! For twenty minuets I was in Hell…
One of my buyer marked an order as complete and gave me really shocking review which I never expected.
Then I send a message and our conversation was like this:
Me: Hi, I can’t understand about the review you put in the order, I Delivered as promised and there was no miscommunication between us. You could ask for refund if you are not satisfied or modifications before completing the order
He:Was it bad? Yes you delivered and I didn’t say it was bad. I’m not sure how fiverr works.fiverr should change its review system. This is not good.
_Me:_Yes… For a new seller like me it’s really frustrating, because many buyer can’t understand how it works. But we have a chance to modify the review.
If you are happy with your order, then I will send a modification request.
HE: My topic is technical and not easy for everyone to write about. Your work was excellent and I have no complains since it’s not easy for someone outside this industry to write a great piece. Send me a modification request and I’ll change it.
I’m not sure, I broke the TOS or not, but I have nothing to do without asking for a modification there.
There are a lot of new buyers out there don’t know how fiverr review works, If you already faced this issue, what you did back then? Give some suggestions to the new user who read this topic and maybe someday they will encounter a buyer like mine.