Hope you guys doing great. Today someone purchased my gig & ask me to cancel the order because he says I order it by accident. If you guys don’t know this is like 3rd time within this month. I’m okay with those who cancel the order for real good reason except those who are jealous or intentionally doing it. Because they probably know the cancellation will affect seller profile & big side on sale ration as well.
If we take today cancellation order as example he actually submitted all necessary information & files while placing the order & he says I order accidentally which clearly shows his words are not legit. These things keep happening past 1 years. How could people says I was order accidentally since it’s not one single button process & you have to do so many things & steps while placing the order.
I have to be honest with you guys, I been trying so hard to maintain my high quality work & I always puts a big hard work on fiverr to give best results to all clients on here fiverr. Due to cancellation issue my sale ration gets affected. I’m okay with those who cancel the order for real reason except those who are jealous & intentionally doing it.
Honestly I’m disappointed with fiver team & fiverr system. Fiverr should definitely to do make some steps & makes updates on the cancellation system works because some people are getting mad of someone who successful seller on fiverr so they try to order & cancelling the order so that cancellation will affect & they will no longer good seller on fiverr. Also some people gives negative feedback even if you deliver a good job.
Even If I block their account they keep creating new fiverr account & doing the same thing again. Fiverr should implement this new system rule. Fiverr should block their credit card those who gets more reports about unnecessary cancellation reports from seller side.
I actually don’t know what to do with these types of buyer. I trust on you guys who ever read my entire message and by not ignoring. Any suggestion will helps.