Fiverr Community Forum

What should I do? Strange

I’m working for a customer, I send a sketch and they said: “Y Thats cute it should be in grey white […]” not talk about edit.
When I send file final to complete order, they not accept it with reason: “Thats not the […] it should look like […] can you send me my money back ?”

I asked why, and waiting the answer… What should I do? Cancel order?

1 Like

firstly try to get the results like the client want. i thinks its better to cancel the order if he is not ok with the final delivery. cancellation affect last only for 60 days on profile.

4 Likes

If client goodwill they will tell me the point need edit, but they don’t when they said: “can you send me my money back ?” - so bad!

1 Like

tell the client. share the issue and resolved it. if he stills want to cancel. so i think its better to cancel and move on :slight_smile:

Yes, I think so
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