I recently finished an order and the client paid the commercial use, but he is asking me for a license, some kind of documentation that shows that the payment for the rights, I thought that when paying fiverr, I would give him a form ready for it.
What steps should I follow?
You owe them nothing. It is inherent that they get all rights when they pay for that. Refer them to customer support.
I thought the same, but in reality, it’s the first time something happens to me, thank you very much for your contribution, I preferred to ask the forum to have some more information…