According to my experience, if you are being approached by a buyer who explain his/her problem like…
- I was uploading files via FTP, I think I have done some wrong and now site is broken.
- I was migrating my WordPress(Drupal/Joomla/ASP.NET/HTML or anything) site to the new host and now whole site is broken.
- Can you please check why I can’t login to my Admin Panel, it is giving 500 Internal Server error(or any xyz error).
Get as much detail as you can before accepting these kind of jobs. You will probably accept the job by thinking about one certain patch to fix problem but remember, same error/issue/bug can be produced because of many reasons. So before accepting the job, get as much detail as you can. You can even reproduce it on your local/development server to find the solution.
Or be ready for this kind of review.
“This seller don’t what he/she is doing”, “This seller has messed up my code”, “Seller has limited knowledge about troubleshooting of issues” etc.
I thought I should share all of you.
Your Suggestions/Feedback will be appreciated.