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What the problem our gig, can anybody help me

hello Fiverr Forum,
i hope everyone well. i’m Ankan Mondol a graphic designer and level 1 seller, i do provide graphic related work on this sector, i delivery on time, get order (old buyer) however, there is no improvement in my gig, there on the last page, i can’t even get the message from the new buyer :disappointed: can anyone check my gig and can anyone tell if there is any problem in my gig? please, anyone help me :pray:
Thanks

Gig Link - https://www.fiverr.com/ankan_m/creative-business-or-corporate-flyer-bifold-brochure-design
Profile link- https://www.fiverr.com/ankan_m?up_rollout=true

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