Basically, I delivered a blog post to a buyer who never followed up with me. Fast-forward five days, and the buyer left a one-star review stating that I ignored her requests for a revision.
I checked both the order page and our thread, and I see no sign of any messages requesting changes. I never received a revision request, either.
This seems a little libelous to me.
Might there have been a glitch in the server, and the buyer sent a message that never went through? Is the buyer lying? I know negative reviews happen from time to time, but it’s tough seeing someone complain about how I (allegedly) ignored their repeated requests for changes.
Thanks in advance for your help! I’ve already reached out to Customer Support with screenshots.