Fiverr Forum

What to do if buyers asks for personal contact?


#1

Hi i want to ask that what to do when buyers ask for personal contact like email,whatsapp or facebook ? is it allowed on fiverr to share personal details ?


#2

You can’t share email and cell numbers at Fiverr.


#3

You can get your account banned for it. It is better to ignore such requests. And report the person if he/she insists on sharing it.


#4

Great question. Thanks for posting this. I usually tell them that it’s against FIVERR policy to communicate offline. I have found that some people genuinely don’t know about this rule. And those that do know, but don’t care, quietly disappear when you explain that it’s not allowed.


#5

When they ask, I remind them that sharing personal contact information is against Fiverr’s Terms of Service, and send them the link to it (https://www.fiverr.com/terms_of_service?utm_source=forum&utm_medium=community).

I know that most people (buyers and sellers both) don’t bother to read the ToS, but ignorance isn’t much of an excuse when someone gets caught breaking the rules.


#6

It is against Fiverr TOS.


#7

just ignore those kinds of buyers


#8

Thank you guys for guiding me :slight_smile: but one more question if some buyer give their email when we don’t even ask for their email will fiverr ban us ? its not our fault though


#9

Just click the report button and proceed to ignore them.


#10

This.