Hi, I have a question regarding what to do if a customer said that he was going to send some files that are needed to finish my job, but I have been waiting 3 days and he didnt send it… and as time is running, my delivery time is approaching, so I am worry to no be able to finish the job on time and get a “late delivery cancelation” and none the less I already did 50% of the complete job, and couldnt finish due to the customer…
Is there anyway to pause the delivery time counter? change the delivery due date? or something like that?
I really appreciate any advice on how to proceed in this case.