Fiverr Forum

What to do if someone is sabotaging your gigs?


#1

Sellers seem to have little to no protection



What can you do to prevent people from sandbagging your ratings and gigs?



I had a customer purchased a gig,i asked them for specif information and they told me the concept and say "Just get it done and i will accept it however you do it,no more questions"



I deliver my gig saying if you have problems let me know,i then get a cancellation request saying thanks for your time but i need a refund.



To me it seem like this customer is going around and ordering gigs,then canceling to get a free gig.



Also i have some things i would like to discuss with customer support, How do i get in contact with them? I cannot seem to find the are to send in tickets anymore.


#2

Reply to @sham19



You do not have to take a gig if the buyer does not follow your gig description and/or your gig instructions.



And if a buyer says. “just get it done…”, “no more questions” it sounds like an early warning sign of trouble ahead. If it were me, I would put in a request for cancellation.



#3

If they won’t tell me exactly what they want I wouldn’t do the work. If a buyer ever said “don’t ask me any more questions” I would immediately cancel, either mutual or ask Fiverr to cancel it. That’s a huge red flag.