Fiverr Community Forum

What to do if the client wants to cancel the order

My client has been asking me to work on Fiverr for two days. But today he has sent a request to cancel the order. If I accept, what effect will it have on my profile?please help me Is there any way that my profile will not be affected and the order will be canceled?


Your profile(order completion) will reduce. It affects my account too but the offer will be cancelled successfully

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hey mahiraaani,
Don’t worry. If your client cancel the order. You have to accept this. In here, you have no effect, if your client mutually cancel. :slight_smile:

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So now I’m going to accept that thank you so much sir :hugs:

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You are welcome…Have a good day.

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Order cancelled by mutual agreement is that correct?

Did you do the work you were paid for?
If you did the job there is no reason for cancellation!

That’s not right. Your “Order Completion Rate” will be affected if an order is cancelled.

We don’t know why the client asked a cancellation. Why do you tell him to accept the cancellation? He can accept the cancellation (if he is not able to do the job) or reject the cancellation (if he delivered the job he was paid for).


Order Completion Rate NOT EFFECT! if he accept MUTUCALLY CENCEL.

Thank you gys :hugs: :hugs::hugs::hugs::hugs::hugs::hugs::hugs: