I’ve seen many Fiverr sellers getting frustrated regarding false warning or account penalties from Fiverr team. Many even left Fiverr for this very reason.
Let me offer a solution from my personal experience as a Fiverr seller.
We just qualified for Fiverr’s ‘Top Rated Seller’ level and suddenly got this warning
And it affected ‘Days without Warning’ status.
My entire team was very disappointed as they were working very hard on providing top-notch services to our Fiverr clients.
We took a deep breath and contacted Fiverr support
We requested politely to review our account as we were confident we didn’t violate any Fiverr TOS.
And Fiverr support team is that nice and genuine. Got the warning removed from our account.
- Please understand that with exponentially growing Fiverr community, it’s a really difficult job for Fiverr team to keep the platform safe for buyers and sellers both.
- And mistakes from their end is very natural.
- What we sellers should do is to reach out to them when we face some issue
- And communicate professionally and politely why should they reconsider their actions taken related to our accounts
I just wanted to share my experience with Fiverr support and share some tips so that you can overcome similar hiccups in your Fiverr journey as a Seller.
I’d love to know your experience with Fiverr Support