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What to do when someone order gig for work that is not mentioned in your Gig


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I have gig for Removal of malicious redirects from websites ,and recently i got order from buyer ,Who did not submitted the buyer Requirements instead he Typed “hello”.

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i asked for Requirements … but he sent a long column 😦
i will purchase more gigs 😦 i will drive more orders etc
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what should i do ?
Report to Fiverr support ?
Cancel the order ?
Cancellation will ruin My cancellation rate .

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I hate buyers who pretend to have huge long-term projects and promise to give you a lot of jobs and $ before they have seen what you are able to deliver on the first order.
I always try to not work for these guys. They are always unhappy and ask many revision or free work.
In my opinion, you are facing a lot of problems with such buyers.
It’s up to you to decide if you accept to work for this client or to cancel the order.

I don’t know if you have seen a change when you became Level 2 seller. I personally didn’t notice anything! So, I am not afraid of becoming a Level 1 seller.
You have many good reviews. I think that you can afford to cancel this order.

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I hate buyers who pretend to have huge long-term projects and promise to give you a lot of jobs and $ before they have seen what you are able to deliver on the first order.

I always try to not work for these guys. They are always unhappy and ask many revision or free work.

In my opinion, you are facing a lot of problems with such buyers.

It’s up to you to decide if you accept to work for this client or to cancel the order.

I don’t know if you have seen a change when you became Level 2 seller. I personally didn’t notice anything! So, I am not afraid of becoming a Level 1 seller.

You have many good reviews. I think that you can afford to cancel this order.

They are always unhappy and ask many revision or free work

One more thing i noticed the Guy Asked me to work on a website for which i worked in back 2016 ,But that order was from Another Account and on final delivery The guy did not accepted and Made dispute of it … and asked for refund .

i have compared the 2016 and 2018’s Request of both Orders .

in both order Buyer is promising for future business.

i requested resolution from Fiverr Support .

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I hate buyers who pretend to have huge long-term projects and promise to give you a lot of jobs and $ before they have seen what you are able to deliver on the first order.

I always try to not work for these guys. They are always unhappy and ask many revision or free work.

In my opinion, you are facing a lot of problems with such buyers.

It’s up to you to decide if you accept to work for this client or to cancel the order.

I don’t know if you have seen a change when you became Level 2 seller. I personally didn’t notice anything! So, I am not afraid of becoming a Level 1 seller.

You have many good reviews. I think that you can afford to cancel this order.

Buyer did not accepted the cancellation and sent another message

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I would cancel without reading the entire message!

But he is declining again and again , i just opened a ticket with fiverr support and asked to review told the whole story in that ticket … hope i will get relief .

it is challenging situation for me where i have to deal such guys while having a several orders in queue . 😦

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This is a scammer. Just ignore them. Do not communicate. Every time they refuse to cancel just request cancellation again.

It might also help to say something like:

"Hi,

I’m sorry but your account activity has been flagged as suspicious by the Fiverr community and I have been advised not to work or communicate with you further.

Regards,

(YOU)

I use this sometimes and it terrifies buyers/scammers into running a mile. Also, since we are the community, it’s not a lie.

Most importantly of all, report this asap to CS.

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But he is declining again and again , i just opened a ticket with fiverr support and asked to review told the whole story in that ticket … hope i will get relief .

it is challenging situation for me where i have to deal such guys while having a several orders in queue . 😦

he is declining again and again

Request cancellation again and again.

And report this buyer to CS.

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This is a scammer. Just ignore them. Do not communicate. Every time they refuse to cancel just request cancellation again.

It might also help to say something like:

"Hi,

I’m sorry but your account activity has been flagged as suspicious by the Fiverr community and I have been advised not to work or communicate with you further.

Regards,

(YOU)

I use this sometimes and it terrifies buyers/scammers into running a mile. Also, since we are the community, it’s not a lie.

Most importantly of all, report this asap to CS.

Hi,

I’m sorry but your account activity has been flagged as suspicious by the Fiverr community and I have been advised not to work or communicate with you further.

Regards,

A new Quick Answer!

Thanks

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