What to do when you meet such buyers?


#1

Hello everyone,



I am at level 2 on fiverr with over 5000 gigs delivered and not even a single negative review. One of my gigs offers video ranking on youtube at page#1 of youtube for given keyword.



I received an order from a buyer. I ranked his video on page#1 on youtube.com and even on position#1. Means, his video came at top on page#1 on youtube for given keywords.



Not even this, my work also made his video to come to page#1 on google.com. That was biggest value i could give to him in 5$.



I delivered order and he told me that his video was already there and i did nothing. I asked him that why would you place an order if your video would already be page#1 and position#1 too. He didn’t answer this question and kept on saying it was already there and i was expecting higher ranking. I said " how can a video go higher in ranking when it has come to highest rank i-e page#1 and position#1 ". But he was on same line " you did nothing " and told me that he will leave a terrible review. I wasn’t expecting this and now when he has left a terrible negative review, i am totally disappointed. What should we do in case of such buyers??


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#2

Ahh yes!



Lets hope for best :slight_smile:


#3

Hi oldbittygrandma,



It’s always good to see you :slight_smile:



Yes i have sent an email to fiverr support regarding this issue. It seems they are too busy in maintenance. It’s been over 18 hours but i didn’t receive a reply yet. I am sure they will reply and help me out.


#4

I did contact with buyer later and asked him to remove review since it’s fair and clean.



I am sure he only placed order to leave a negative feedback to destroy my ratings


#5

I am waiting for their reply only. They are taking much more time than usual in responding to my ticket. Earlier it used to be a wait of few minutes only but now it is taking a day or more.


#6

Off topic - How you not become top rated :open_mouth:


#7

Just create a video about how he cheat you and rank it over him, At lest he will learn a lesson


#8

Reply to @cybercube: hah. I wish no other seller become a victim of such buyers. Fiverr support has taken care of it and i am very happy now :slight_smile: