What happened is that someone ordered my gig, received the logo files , did not make any request and then left a totally negative review with the comment " NoNoNoNoNo", and doesnt respond to any of my messages.
Fiverr support says : Thank you for contacting us about this. Unfortunately, we cannot remove the feedback on this order for you. When a buyer leaves feedback, they are not just rating your delivery, they are rating their experience with you as a seller. We take our buyer’s opinions and experiences very seriously.
Now , if they take very seriously buyers opinion, that opinion should be fair and have some arguments : Like i didnt like the designs etc. If this doesnt happen the rating system is not fair and is open to manipulation.
Also i think Fiverr implement a buyer rating like the one sellers have. That would protect buyers from issues like that by for example not accepting orders from people with a very low rating .
Any thoughts ?