since workload is a little low through this hard time, lets discuss bad experiences with buyers so we can learn from each others mistakes.
Mine was at my early beginning and it was as follows, i had a buyer who wanted me to get him a unique business name suggestion for his website and of course to have the domain name available for purchase.
the order was to get him 10 business names suggestions, and i did deliver. after the first delivery he asked for a revision and the conclusion was that he didnt like all the names and wanted another 10.
i replied that we didnt agree on this, we agreed on getting you names suggestions, not names that you must like or accept. after a long discussion and because i was afraid to lose the order at the moment i accepted to do another 10. and again he asked for a revision and that he didnt like all of them. we did that 3 times. after that he began to ask me to either keep doing this until he finds the name he likes or i refund him.
well i kept again on providing name suggestions to him on the inbox, until he finally told me he now has around 5 names that he likes and will choose from them, but he insisted that i refund him or he will give me a 1 star and a bad review.
i went to the resolution center and they told me they cant do anything and i have to resolve this with the buyer. i tried all what i can do but he didnt reply to me and just kept sending me cancellation requests. at the end i didnt accept this and got a 1 star rating and a very bad not true review.
that was long time ago, and i did learn from my mistake. and here what i learned ( in my opinion )
1- the 1 star rating hurts your profile a lot ( especially if your are getting started) and it takes long time to cover it
2- its better to cancel the order and drop your completion rate than to get a 1 star
3- if you feel the buyer will take advantage of you and get you working more than what he paid for, you better cut it short from the beginning and cancel the order
4- don’t be afraid to tell the buyer NO, especially if he was rude , talking in an unprofessional way or asking for more work that was not in the scope of the initial order
5- you will always get other chances and better orders, its not the end of the world if you hit a wall. after the 1 star rating i got and my overall rating dropped to 4.7 i thought no one will hire me again, but in 2 days i got one of my biggest order and i moved on to become a level 2 seller then shortly i met all the top rated seller requirements.
Go ahead share a bad experience you encountered with a buyer, how did you deal with it and what did you learn from it. please feel free to ask me any question.