Hey, guys! I hope you all are having a great day…
I used to sell my service directly from the customer before I was on Fiverr and the main problem I used to face is disputed and chargebacks.
On August 30, 2017, one of my client opened a false case.
I contacted the client on Twitter and asked him why he opened this fake case?
He said that his account is hacked and someone else opened the case and he does not have any clue of when he will get his account back.
I waited 4 days and I thought he will get the account back and he will close the case.
But he doesn’t get the account back, so I had to reply to PayPal reguarding this case.
I provided PayPal the work I have done for the client and the proof/screenshot of chat on Twitter between me and the client.
I was in confidence that I will win the case.
I waited really long for the decision of PayPal…
and unfortunately, PayPal team closed the case in favor of buyer/client. and I was like …
Now, If you were there in place of me. What would you do if the case closed in favor of buyer/client even if you are honest to PayPal?
Please suggest me what to do now, I really need that money which is on hold.
Mod Note: The screen shots displayed information that is too personal for the public forum. Removed.