Maybe my response was a bit harsh, but if you’d be buying services on weekly basis then you’d understand how frustrating it is to find good sellers. Losing someone over a review is just ridiculous and you might even get into trouble with CS if the buyer filed a complaint that you cut them off over a review.
I’m a seller and a buyer on this platform, so let me explain it from both sides.
As a seller I’ve never asked for a review and my feedback rate is around 80%. It’s not very high, but considering that over half of my buyers are repeat customers, I think it’s pretty good.
To answer your question, I don’t have a strategy for getting reviews. I’m not saying you can’t improve your feedback rate, but cutting repeat clients off over a review is shortsighted. What would you gain from this?
Besides the money you earn, every time you deliver an order you get a ranking boost. Why would you throw that away for a review? Even if you’re doing great now, repeat customers will be the ones who will keep you busy when Fiverr decides to mess with the search algorithm. If you get demoted for whatever reason and you’ll lose your placement in search, who do you think will find your gig?
As a seller I would say, if you have a repeat customer and you enjoy working with them, then YOU should do everything you can to keep them.
As a buyer I didn’t like your statement about cutting someone off over a review.
I order pretty much on weekly basis and for the most part I use the same sellers. It’s really time consuming and frustrating to find a good seller nowadays.
I do my best to leave reviews, but if I’ve ordered 20+ times from the same seller, I don’t find it necessary to leave a review every single time. Yes, I know how important it is, but believe it or not leaving a review is not my priority #1. I ordered a service, I paid the seller (maybe even left a tip) and that’s about it.
When you go to the supermarket, do you write a review every time you buy something? You might say thank you, but I bet there have been days when you haven’t done that because you’re in a hurry or you’re distracted by something else.
If there was a simple Thanks button then I bet more buyers would use it.
Besides, quite often I don’t leave a review because it wasn’t 5star experience. Every once in a while we all have off days due to sickness, personal issues etc., so I don’t find it necessary to ruin their rating.