I had to pause my workday just to write this post because I think it’s very important that buyers understand this subject from a sellers perspective.
Most sellers have a requirements section that is mandatory to answer. It comes in the form of an automated message after a buyer has ordered - that the seller created upon creating their gig.
As a seller, I have rewritten that section more times than I can count, because many buyers ignore it and simply write “as discussed” in that section to imply that every detail of the order was previously mentioned in the messages.
I get about 20+ messages per work day and about the same amount of orders… per day. Because the messages and the order page are two separate threads, it is difficult to keep up with different buyers and their requirements when they do not follow the instructions in the order page.
In order to keep up with the large influx of orders from so many different people, it is not only courteous to follow the sellers instructions, it is imperative.
To make fiverr worthwhile for any seller, because we are offering our services at such a great price, we all have a system to get through our orders effectively and efficiently. Ignoring the requirements of the seller, especially after the seller has made it mandatory to answer, greatly affects our workflow and efficiency.
We want to make you, the buyer, happy by providing an excellent service and customer experience. Make that easy for us to do, by reading our gig descriptions carefully and by following the instructions that we provide… And just by doing that, you make us happy too.