… DO NO RESPOND.
I’m usually a very calm person, but Fiverr’s insistence that sellers have the last word in any conversation makes for a lot of awkward exchanges. Some of these exchanges can really be really irritating, especially when the person on the other end of the line doesn’t understand simple instructions.
… DO NO RESPOND.
jamesbulls said: Fiverr's insistence that sellers have the last word in any conversationFiverr doesn't insist on that, even though some sellers think so. Fiverr clearly states that only THE FIRST answer in a conversation counts; we don't need to have the last word.
Every time that fellow sent me a message, it created an action item on my to-do list. If it’s not necessary to respond, then why is it telling me to respond?
Yet another illustration of the reason that Fiverr needs a better messaging system.
It would make absolutely no sense if you were right and we had to have the last word. What if I, as a seller myself, ordered something from another seller? It would mean one of us would have to suffer a loss of his response rate or we’d have to keep messaging each other forever…
zeromark said: It would mean one of us would have to suffer a loss of his response rate or we'd have to keep messaging each other foreverTo infinity and beyond. Although response rate only counts for the first message.
I think as already mentioned in this thread, response rate counts only for the first message. I even reply to spam messages with (“This is considered spam. Please don’t send another message.”) the first time around, but I never reply even if there’s a reply from what I sent that person. I’ve done this loads of times and it hasn’t affected my response rate, my response rate is at 95% at the moment… (it isn’t at 100 because before I directly deleted messages I didn’t want to reply to – not knowing it affects my response rate :-<… But lesson learned. haha. )
When you see that little time thingy the first time someone sends you a message (rightmost corner) in a conversation, I believe that counts for the analysis of your response rate – on how soon you reply to that person’s first message to you.
But then again, I may be wrong as I tend to get surprised with Fiverr’s rules and system sometimes. haha!
I can emphatically state not responding to ANY message will ding your response rate and time, and here is why. I have kept my response rate at 100%, and my response time at one hour for nearly three months, until I received a spam message with a reminder from Fiverr that I cannot contact the sender directly for “privacy reasons”.
That was on August 20, and ever since then my response rate and time have been taking a nose dive. Currently my response rate is at 86% which used to be 100%, and my response time is at 8 hours where it used to be one hour. Since I cannot respond to the original spam message, there seems to be nothing I can do to recover my metrics, even though I always respond to all messages within minutes if I am online, or within 12 hours when I am not.
Talk about a catch-22 situation!
haha, I reiveive so many spam messages… I’ve to answer these with a ‘thanks’ message in order to maintain my response time…
LOL, I am new here hence was not aware of this. Very nice of you James to help a stranger.