Fiverr Community Forum

When an order won't deliver

I am trying to deliver an order but I keep ending up with this message: "For privacy reasons, this user may not be contacted directly."

What is going on? Anyone experiencing or have experienced that error before?

A fellow Fiverr told me that it is what happens when the user no longer exist. I already contacted support…waiting on what will happen on this one. I just to get a response before it runs out of time…

What craps me out is, I have already completed the work for this order and if so that the user no longer exist and I have to cancel, then I just wasted time and effort on it… SUCKS BIG TIME!