jayantasana Posted January 14, 2021 Share Posted January 14, 2021 when clients try to message me using the Fiverr app they see that I am no longer be contacted. anyone can help me fix this issue? I already attached my problem screenshot.WhatsApp Image 2021-01-13 at 13.14.50738×1600 152 KB Link to comment Share on other sites More sharing options...
hafizh78691 Posted January 14, 2021 Share Posted January 14, 2021 maybe his/her account suspended…or contact Fiverr support… Link to comment Share on other sites More sharing options...
nidushani Posted January 14, 2021 Share Posted January 14, 2021 maybe his/her account suspended…or contact Fiverr support…contact Fiverr supportcontact Fiverr support Link to comment Share on other sites More sharing options...
jayantasana Posted January 14, 2021 Author Share Posted January 14, 2021 maybe his/her account suspended…or contact Fiverr support…no this account is not suspended. when client use mobile app then showing this issue. desktop is showing correctly Link to comment Share on other sites More sharing options...
hafizh78691 Posted January 14, 2021 Share Posted January 14, 2021 no this account is not suspended. when client use mobile app then showing this issue. desktop is showing correctlyContact Fiverr help… Link to comment Share on other sites More sharing options...
williambryan392 Posted January 14, 2021 Share Posted January 14, 2021 no this account is not suspended. when client use mobile app then showing this issue. desktop is showing correctlyI think this is a bug on the buyer side.Have you worked with this buyer before? It might also be a set up for a scam or the buyer is preparing to ask you to take payment not on fiver…I get suspicious easily on fiver! Link to comment Share on other sites More sharing options...
jayantasana Posted January 14, 2021 Author Share Posted January 14, 2021 I think this is a bug on the buyer side.Have you worked with this buyer before? It might also be a set up for a scam or the buyer is preparing to ask you to take payment not on fiver…I get suspicious easily on fiver!no. when a new buyer contacts me using desktop then it’s ok but when he contact me using Fiverr apps then showing this issue. I already contact with seller support so they told me my account is ok. but when I see using Fiverr apps so already showing this issue. Link to comment Share on other sites More sharing options...
williambryan392 Posted January 14, 2021 Share Posted January 14, 2021 no. when a new buyer contacts me using desktop then it’s ok but when he contact me using Fiverr apps then showing this issue. I already contact with seller support so they told me my account is ok. but when I see using Fiverr apps so already showing this issue.you are 100% correct. I just tried on the app (iPhone 7) and it say I can’t contact you. I can contact you on desktop though.I suggest you move this forum topic to the ‘report a bug’ section. Link to comment Share on other sites More sharing options...
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