when clients try to message me using the Fiverr app they see that I am no longer be contacted. anyone can help me fix this issue? I already attached my problem screenshot.
maybe his/her account suspended…or contact Fiverr support…
contact Fiverr support
no this account is not suspended. when client use mobile app then showing this issue. desktop is showing correctly
Contact Fiverr help…
I think this is a bug on the buyer side.
Have you worked with this buyer before? It might also be a set up for a scam or the buyer is preparing to ask you to take payment not on fiver…
I get suspicious easily on fiver!
no. when a new buyer contacts me using desktop then it’s ok but when he contact me using Fiverr apps then showing this issue. I already contact with seller support so they told me my account is ok. but when I see using Fiverr apps so already showing this issue.
you are 100% correct. I just tried on the app (iPhone 7) and it say I can’t contact you. I can contact you on desktop though.
I suggest you move this forum topic to the ‘report a bug’ section.