This is really starting to annoy me. This year, I’ve had several formerly good buyers who suddenly start going bad. They start out placing orders for work which is within the scope of what I offer. However, suddenly they start placing orders where basically, they start taking the pee.
To demonstrate, I’ve got a few gigs which start at $15 for 300-words of content, going up to $20 for 500-words of content. A new buyer comes along and starts placing $20 orders along with a brief going along the lines of "please white about the importance of network traps in cyber security."
This is fine. They get their work, are happy and sometime later place another $20 order for a similar project. Again. this is fine. However, eventually, they seem to have a lightbulb go off in their brain which says, "hold on. Why am I paying this guy $20, when I could just be paying $15."
In this case, they keep on placing orders but decide to pay only $15 for 300-words. (Despite it being obvious that they need more to cover a particular topic.)
If I stick to my guns and deliver only the word count that has been ordered, I get revision requests where buyers ask me to expand on a topic. Or I get cheeky 4-star reviews. The buyers don’t stop ordering, though. Instead, they start cramming as much as possible into their order brief.
For example, a buyer recently went so far as to order 5 basic 300-word articles. Each of these was divided up into 5 separate subjects which they wanted covering as per the below instruction:
Write about 5G and the potential benefits for the VR industry.
- Talk about VR industry growth and use figures from 2005-Present. Cover things like Microsoft Holo Lens and talk about big players like Oculous Lens and how they have helped shape the industry.
- Explain how VR works and why rendering graphics in VR is different to creating gaming graphics. (Explain how polygons aren’t suited to VR, give examples of early VR games etc and talk about onboard Vs. remote data processing.)
- Talk about the data requirements needed to stream VR. Explain why Ethernet is better than wifi but how 5G networks can deliver comparable data speeds. Mention companies already investing in VR startups in advance of 5G, reference a few apps and devices etc.
- Explain how 5G works. Talk about small cells and how 5G requires a significant upgrade to existing cellular networks. Mention when 5G will be ready and which networks are helping with the rollout. Cover 5G speeds and link back to VR
- 5G and VR will still use a lot of data. Talk about how blockchain technology and cryptocurrency can help create unlimited data plans for mobile users. Maje sure to mention the cryptocurrency Electroneum, explain how Electroneum works, who current cellular industry partners are etc. Mention how Electrioneum prices have performed over the past 12-months and explain any dips using sources from cryptocurrency commentators to corroborate what you say.
This is the brief for 1 x 300-word article! - From a buyer who used to place $20 orders for 500-word articles covering single topics. - Not 5 epic topics which in reality, all need to be covered in separate articles to include all the information the buyer wants including. Worse, this buyer placed an order for 5 x 300-word articles with a similar brief for each!
This order was also the result of me politely asking this buyer (over a period of several weeks now) to stop using revision requests after I deliver work, to ask for the inclusion of extra content FOC. Previously, I have also politely pointed out to this buyer how if they want an article covering a topic in-depth, they need to contact me in advance for a custom offer. Either this, or think carefully about how many words they might need to go into as much detail as they would like to.
Sadly, the more reasonable I try to be with people like this, the less reasonable they become.
- They stop replying to messages
- They start placing orders like the above for bulk amounts of content, pay extra for 1-day delivery, then message saying not to worry about the deadline, the extra is for the extra word count. (Talk about cheek)
- They never respond to requests to extend deadlines, nor requests to contact me before ordering next time
In short, they know exactly what they are doing and in every case, this makes working with them uncomfortable, as it’s clear they have zero respect for me or anyone else.
Anyway, I canceled this last order and blocked this buyer finally. My only regret is that I didn’t do this much sooner.