When I sign into my fiver account there is nothing there!


#1

Hi I have purchased a gig and had multiple conversations with my supplier. Often this has been via my email notification on my ipad. I have gone to my pc as I want to download my purchased ebook cover and there are no conversations coming up in my inbox etc. Its as if there is no information! no history! I have also started another conversation with someone who may turn my text to ebook format and after following the message in my email again I get to my fiverr page and all I see is his details and the tabs saying purchase etc but when I click on them nothing again! I really need to get in touch with them and download my images as I have a deadline! Anyone have any ideas? I did shut down everything and re sign in but still the same!

Thanks


#2

Try clearing your history cache and cookies and then logging in again. Sometimes works for me when the site seems buggy.


#3

In case you are using the Google Chrome Browser, just press “Shift-F5” while fiverr.com is open and it will most likely work again. This command refreshes the Browser cache for a particular website. I am not sure about other browsers but you may easily find information on Shift F5 equivalents doing a little search on Google…

I hope that helped…

Best regards

Maureen