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When I started work, I saw that there was no order

This morning 3 orders come to my account continuously. Before I could finish a chat, another came and laughed. In this situation, after a while, the conversation was with the person who is giving the job. But he confirmed the order. I was working like this, I was starting work. But after an hour I saw that he did not have an account. I also saw that my cancellation rate has increased. I don’t understand why that is.
If any of you know the solution or why it would be useful to say.

1 Like

Wow , that’s super odd. Do you cancel them or buyer cancel them .
If buyer cancel them , I think both 3 buyer accounts are run by the same person. And fiverr detect this issue and suspend their account.

But I don’t know what is the actual problem

However, due to this, my order cancellation rate has come down from 97 to 86. What should I do in this case?