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When I travel my gig does not receive offers or questions

Hello friends, I need help with my situation, I am from Venezuela and I live in a border city with Colombia, I am a lever 2 seller near to reach the top seller level, sometimes I have had to travel to that city in Colombia and connect and work from there, but mysteriously every time I travel my work stops , I do not receive questions, I do not receive jobs, it seems that it stopped from nothing, and the only thing I do is that I connect from Colombia, the statistics fall to the lowest and I have been doing very good work months ago but every time I travel everything stops and that scares me a lot because I live 100% of what I do in fiverr.