When I upload my profile picture it gets auto deleted


#1

Help pls. I upload my profile picture and it gets instantly auto deleted. It is a picture of me not a fake one. Thx


#2

Hmm, no idea. JPG/PNG works.

Animated PNGs are a no-no. Perhaps another smart :cookie: will come along with suggestions.

I pulled this from the Seller Help and Edu Center.

Profile Image
Your profile image should be unique and real. We recommend uploading a picture of yourself to add that personal touch to your profile. You can also upload an image that reflects the type of services you offer.

Note:
Do not use images from the web.
Do not use images that you don’t have the copyrights for.
Do not include “Fiverr” badges in your profile image.
Avoid using a lot of text in your profile image.


#3

Thanks for your answer. It is JPG and yeah i read that as well from the edu center/seller help.


#4

I tried to change mine yesterday to one I’d used before and I got the same message. :slightly_smiling_face:


#5

Really shitty because it reduces the click on my profile/work/gigs less chance to get work for me


#6

Eek. Sounds like a creepy crawlie :beetle:

Yw, report it to CS?


#7

Yeah - you might want to change that word! :wink:


#8

I reported it yesterday. Still no answer. Hope they answer tomorrow


#9

OK, response time varies usually up to 24-48hrs give or take.


#10

some good tips there, Thank you for sharing this.


#11

Buddy I think it’s a problem of formate. Please check and re check it, other wise it would be a copyrihht issue or correped one please try it by refining with an editor.