Hello folks and good day! It has been an exquisite journey on Fiverr for the past 3 years now and I have loved working with people from all over the world.
I have been working full time on Fiverr as my primary source of income for the past couple of years. I am being nominated for TRS for about 8 months now and I have given lectures on Fiverr and freelancing in my local community. I have trained people in my circle and taught them about Fiverr so they can earn and make both ends meet. So when I say I know how this platform works, believe me, I do! But what has happened to me recently has rattled me and I have never experienced this before so I’m writing it all here:
I have been earning a pretty handsome amount for quite some time. My primary gig was ranked on first page in top spot on multiple keywords for quite some time. All my stats were 100%. My response time was 1 hour. My average selling price was on the rise with every single order. I always had orders in queue. ALL my reviews in past 3 months have been 5 stars. None of the reviews were below 5 stars I repeat. I had received no warning and everything was at its very best.
I woke up one day and realized my impressions had horribly reduced. I was busy in completing the orders so I didn’t bother. I was alarmed again when I realized I had not received any query or order for 3 days straight and my impressions had fallen by thousands. I looked up my gig, I could not find it anywhere in several keywords. I was on first page and I went as far as 65 pages and couldn’t find it.
It has been 10 days now. My sales have plummeted. I haven’t received a single message or order from a new buyer. My impressions have come down to 3 digits in last one week. AND I HAVE NO IDEA WHAT DID I DO WRONG? Yes I know Fiverr shuffles the gigs and gives everyone a chance BUT what did I do to get thrown away God knows at what page. I couldn’t even find it anywhere except on 1 keyword and that too wayyy below.
I got no warning, no canceled order, no bad review, NOTHING! Fiverr wants to put gigs on top that do better, fair enough! If my stats had gone down and this had happened, I’d have understood but I was at the top of my game when this has happened. My gig has lost ranking in the past and I have seen it going down but all happens gradually and I make amendments and try to perform better and it comes back. This time nothing was short of 100% in my profile and yet I was thrown so far away that I can’t even find my gig.
Please spare me the comments of this is how algorithm works. I have been here long enough to understand that it doesn’t. This is surely a glitch of some sort. I remember all the gigs that are on page 1 of my targeted keywords and every gig is right there except mine. Since Fiverr earning was how I paid my bills, I’m stressed to my very core that how do I recover from this. Any suggestions will help.