I got this buyer who asked that I recommend and transfer his woocomerce site to another hosting because the site has been going offline due to limited resources which he can not afford to upgrade. So I recommended siteground go-geek package and I made him did the purchasing himself. He asked if there will be downtime, I said no.
In fact, he initially told me that his current provider (gigaicon) has bad support but I didn’t know it will that bad that it took them 6-8 hours to respond to a ticket.
ALL THIS WHILE, NO ORDER or OFFER HAS BEEN PLACED.
I then went ahead to set up and transferred the website files to the new hosting. Imported database.
Now it’s time to update nameservers. This is where maybe I went wrong because I didn’t check earlier that you cannot change or update your nameservers, they (gigaicon) has to do it for you. So I have to send a ticket.
After the changes, there were some orders according to the buyer about 8, were left on the old hosting.
This is where he starts to throw words at me.
So I asked that he send me those order emails so I manually created those orders. And this also for some reason caused some duplicate order IDs making it impossible to place an order using PayPal. But I corrected this and order placing became successful.
Now according to the buyer, he is getting order emails that are not showing at the backend. So I have messed up his website, he would report me to Fiverr.
He said all kinds of words to me but I was still working on other things on the site and even off the site.
When I asked that we talked about my offer he told me I have messed up his site and am asking for an offer. He is going to make a complaint to Fiverr.
Please suggest to me what I can do about this or I should just forget about it and let go.