Fiverr Forum

Why am I not level 1 yet?


#1

Hi guys!



Just wondering why am I not level 1 yet ?



When I viewed my profile, it says that I joined fiverr 30 days ago. Yeah 30 days.



Also, I have made over 40+ COMPLETED sales together with 10+ current active orders. This comes to a closing of near 60 orders in total. I have only about 6 canceled orders and a 96% rating. Only 1 negative review and the rest are positives.



When does the server update the level statuses ?



Any help here ?



I’m just very excited to start using the gig extras so my clients would not have to place multiple orders on my gigs as well as it allows me to diversify and add value to the way I service my gigs.



Thanks in advance for any help.


#2

If you’re overdue to be upgraded, you might benefit from contacting Customer Support (see the link at the top of this page) to see if they can help you. Your feedback rating and cancellation percentage are both good, so it’s unlikely (but not impossible) they have caused a delay in you being upgraded. Either way, CS are the people to ask :slight_smile:


#3

Reply to @vicmazonas: Hi!



I have already contacted CS about 6 hours ago. No replies from them until now :frowning:


#4

be patient. I think you just got in the 30th day mark. so wait for another 24 hours.


#5

You have 48 hours after the 30 day mark to get leveled up.


#6

Reply to @mrspanda:

Thanks for the info


#7

Reply to @designhero: Yes what you’ve said is so true! Thanks :smiley:


#8

Reply to @mrspanda: Yup, just found that out! Thanks! :smiley:


#9

See you got your badge, congrats!