Fiverr Community Forum

Why am I not moving to Level 1?

I’ve been a member for almost 1 month and a week. I successfully delivered 10 orders, with no cancellations. 100% percent rating for feedback. got 5 stars also. why am I not moving to level 1? a lot of my customer’s want to have my gig to have an extras like colors and etc. please fix this. I know I already met the requirements. :frowning:

here’s my gig :

First, it says you’ve joined ABOUT a month ago. It must be a full month. Usually “About means it past a month” I think they count days until then.

Second, I see the 10 gigs are reviews so you’ve past “completion” on the gigs.

A this point, I’d send a message to Customer Service, sometimes the system gets stuck.

Per TOS: Levels are updated periodically by an automated system.

You just may need to wait until the next automated update.