Fiverr Community Forum

Why am I receiving orders if I have put a limit?

Good Afternoon everyone, I have a big problem because I have put a limit in my order queue but I still keep receiving messages and orders from buyers. Why is this?

Thank you very much to everybody !

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@piermenaldo i think you direct link active toggle button is on

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and what is that? What is the direct link?

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I have checked and my direct link is off.

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your direct link active allowing returning buyers with a direct link to purchase your gig but your toggle button is off so you should to go help and support and submit a request.

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Yes, it is off. In fact, the buyer who purchased my gig is a new buyer. I’ll send a message to Fiverr’s support team and see how it goes. Thank you very much for your time.

I was curious about that too. I found out that putting a limit on your orders does not prevent new orders. Putting a limit on your orders removes it from the search page. However, it is still possible for buyers can to find you and place orders.

The only way to stop orders on a gig for sure is to pause that gig.

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