Why buyer cancelled order without any reason

[solution_hub]

One of my buyer canceled order while he was satisfied with my work progress and today I received notification Fiverr customer support canceled your order. The delivery time was one month and I have spent 12 days when he got progress he canceled the order without any reason. 😦
What I have to do now?

[cheyennewriter]

You already did some of the work, so definitely contact customer support.

[memahr]

yes it happen with me also i think they are scam buyer

[shoaybul_islam]

contact fiverr customer support.

[solution_hub]

yes it happen with me also i think they are scam buyer

one day ago he said he is satisfied

[solution_hub]

contact fiverr customer support.

What I ask to fiverr customer support please guide me?

[polash007k]

Then give your buyer a reason:rofl:😉 for cancelled your order. Report about that person on fiverr support they will help you to get some incentive

[memahr]

one day ago he said he is satisfied

i worked on her order for 25 days and made her order she is happy and offer me tip at the end she cancelled the order really put bad-effect on my profile

[solution_hub]

i worked on her order for 25 days and made her order she is happy and offer me tip at the end she cancelled the order really put bad-effect on my profile

same here my profile rating decreased.

[memahr]

same here my profile rating decreased.

yes exactly we are new seller and hesitate to go with customer support , i think its the best way to avoid such kind of buyers and report to support system

[shubhamdahale]

same here my profile rating decreased.

can you access his profile or send him messages ? if not then he is banned by fiverr

[solution_hub]

can you access his profile or send him messages ? if not then he is banned by fiverr

abc may not be contacted at this time this message showing.

[shubhamdahale]

abc may not be contacted at this time this message showing.

Then his is banned i think he filed a chargeback thats why what was the amount of order ?

[solution_hub]

Then his is banned i think he filed a chargeback thats why what was the amount of order ?

Can’t access there account, project was final $250 but he accept my offer only $100 he said I will place order in next month because he is getting error in their credit card.

[solution_hub]

Then his is banned i think he filed a chargeback thats why what was the amount of order ?

can you please explain “filed a chargeback”?

[shubhamdahale]

can you please explain “filed a chargeback”?

Sure here you can get more info

As the issue of Paypal chargebacks has been discussed a lot recently including the horrible situation of a large chargeback for one Forum regular, I decided to spend a bit of time looking into them to see what I can find out, what other freelance platforms do and to try and put together some advice on how to avoid them as much as possible. Brace yourself, it’s a long one! In this post I will be summarizing and clarifying some of the content of other websites and their terms and conditions, for…