Fiverr recently changed its “Resolution Center” and there are already lot of posts about it. Some say “Mutual Cancellation” hurts sales and some say they don’t. According to “ryangillam”(He posted a rant few days ago) and many other sellers, impressions fall after cancellations. Worst thing is most of the cancellation take place because buyers don’t care to read.
Some of them place an order and send script much bigger than what they placed order for. 70% of them do accept offer and order required amount but then there are those who say “Its very expensive. Cancel right now!”. I mean man…you placed order without looking at price structure.
Then there are some who don’t care about “requirements”, they just write anything and start the order. I can’t work without a script…and I even mentioned that in description. They don’t care. They will place order and write, “I don’t have any, please write it for us”. I send them custom offer and they are like…“Why are you charging for writing a few words. Refund immediately”
In my requirments, I very clearly wrote, “Asking revisions in script after submission may attract extra charges.” But again…they just don’t care. After a day or two. They start asking if they can change a small thing in script. And believe me…its never a “small thing”. They change 50% of the script! If I say no or ask for extra charges…they say “Use same sciprt…I am not paying more amount.” Now you know…this buyer will never leave a good review. These type of buyers always leave a 3.5-4.5
Buyers don’t read and as a result we suffer!