Just a friendly chat.
I personally think cancellation needs some tweaking. In the olden days, sellers could have their reviews removed in exchange for order cancellation. This was a bad method since unscrupulous buyers were blackmailing sellers and bad sellers were refunding to maintain a perfect 5 star rating.
This is no longer the case, so why does cancellation still affect sellers?
Scenerio 1: Technically, if an order is canceled prior to delivery - in most cases, it’s because either:
- Buyer ordered by mistake
- Buyer bought the wrong gig
- Buyer didn’t pay enough
- Buyer ordered multiple gigs - again by mistake
So, if an order is canceled prior to delivery, there should be ZERO effect on sellers.
Scenerio 2: If the order is canceled after delivery, there is something wrong, in most cases, it’s either:
- Seller gave stolen/plagiarized/wrong/bad/unusable work
- Buyer is trying to get away with free work by blackmailing seller
Customer Support should get involved to see if the problem is the buyer or seller. Whoever the scammer is should be banned.
Granted there are probably few cases where it doesn’t fall under the two scenerios but from what I’ve read on this forum, it appears most fall under one or the other.
Thoughts, opinions, agree or disagree.