Why cannot I create an account?

[nathfreder]

Hello,
I recently was able to reset my account password, and get back into a old account. I wanted to create a new account with the same username, so I disabled my old one. Later I tried to create a new account with the username of nathfreder, and it was not available. What can I do?

[Guest offlinehelpers]

You can’t use the same username twice. 🙂

[nathfreder]

You can’t use the same username twice. 🙂

Would it be possible to restore my old account with the correct username then?

[Guest offlinehelpers]

Would it be possible to restore my old account with the correct username then?

No - once it’s deleted, it’s gone.

[nathfreder]

No - once it’s deleted, it’s gone.

Does this message mean anything?

[fast_editing]

You can’t take same username as your old. You have to register different name.

[Guest offlinehelpers]

Does this message mean anything?

D0D5A3C7-2728-433D-A16D-87648D354358.jpeg834×1179 277 KB

Apart from the fact the account was disabled as you’ve already said?

[nathfreder]

My objective is now to be able to restore my old account. This seems possible due to the error message show above.

[Guest offlinehelpers]

Hello,

I recently was able to reset my account password, and get back into a old account. I wanted to create a new account with the same username, so I disabled my old one. Later I tried to create a new account with the username of nathfreder, and it was not available. What can I do?

It’s not an error message - it’s clearly saying the account’s been disabled.

you said:

so I disabled my old one.

No error!

[nathfreder]

It’s not an error message - it’s clearly saying the account’s been disabled.

you said:

so I disabled my old one.

No error!

Yes, it says that is it was done in error that I should contact support.

[Guest offlinehelpers]

Yes, it says that is it was done in error that I should contact support.

But it’s not an error - you disabled it. :woman_facepalming:

[fast_editing]

Yes, it says that is it was done in error that I should contact support.

Yes, it says that is it was done in error that I should contact support.

So, why don’t you contact support rather than creating new one?

[nathfreder]

Yes, it says that is it was done in error that I should contact support.

So, why don’t you contact support rather than creating new one?

I’ll try that. Thanks.