Fiverr Forum

Why can't i access my work


#1

I’ve been advised my job is ready it said to click to review work and I just go to the main page and my inbox is empty. Thanks


#2

Did you write to the seller to ask about this? If the seller sent you files you should see the file names in the message he or she sent, ending with the appropriate file extension (i.e. photos usually end with jpeg or png or gif). You need to click or double-click on the name to open it (and have a program to open it in, of course, so for the photos you need some sort of photo viewing program in which to open and view them).

If you don’t see any files in the message, write the seller and ask that they be re-delivered along with instructions to view them.