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Why can't I cancel a very late order as a buyer?
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yurymos
Hi,
Can someone please help? A seller failed to deliver an order (milestone 1 is 30+ hours late), and on the order page I see the message: " Delivery Deadline Missed. The seller failed to deliver this order on time. You can now cancel the order." But there’s no cancellation button. If I click [Visit the Resolution Center] button, I’m offered only to extend the delivery time, which is not an option for me. So how can I cancel it? I want to be refunded I ask another seller to complete the order.
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