Fiverr Forum

Why cheat Sellers?


#1

So fiverr decided to start the year by canceling an order of $265 even after the buyer left a 5 star review… This ks really sad as i have seen sellers complain so much about this and now it bas happened to me… This is really pathetic… Very pathetic…


#2

Was it a chargeback?


#3

Not sure it was… They just sent an email stating that the buyer cancelled the order


#4

Sorry to hear that. I think it’s paypal dispute case. This buyer done paypal dispute that’s why fiverr cancel this order. Here nothing to do fiverr because if a buyer dispute a transaction fiverr just accept it and cancel this order. Don’t be sad this world all people is not good but there are many good mind person living this world.


#5

My experience, both as a seller, and as a long-time forum veteran, indicates that this was, most likely a PayPal Chargeback. Buyers cannot just cancel orders of their own choosing, and Fiverr isn’t going to force-issue a refund just because a buyer asks for it. If an order is completed and delivered, the price of that order is yours (as soon as it clears the 14-day waiting period).

The only way an order – especially one that expensive – gets automatically cancelled after completion is because the buyer went to Paypal and demanded a chargeback. Fiverr is unable to contest those, and the order is cancelled. Of course, the buyer then becomes public enemy #1 in Fiverr’s eyes, and is banned from ever using Fiverr again. :wink:


#6

It already passed the 14 days clearance… Well i have to take this to heart… and keep working hard… Tho i already have active orders that can make up for that loss…


#7

You said it was past the 14 days. Curious, did Fiverr take that balance away from your Fiverr balance. I know some sellers have said that they show a negative balance after similar situations?

Ps, I am really sorry buddy. Hate to hear of things like this. Keep your head up!


#8

Sorry to hear that. :frowning: Did you contact CS? What did they say?


#9

Yea i did… But no response yet


#10

Currently showing a negative balance


#11

When buyer cheat it is sad