Why did my order completion rate go down, when I didn't cancel any order?

[williamwrites01]

Please I really need help, I’m a level one seller, my order completion rate went down and I didn’t cancel any order.

[limetones]

It determined by your last 60 days completed/cancelled orders. You may have cancelled order within this period and not completing new orders. If you do not complete new orders, it will go down till the cancelled order(s) go past 60 days period. Once it does the rate will again jump back to 100%.

[williamwrites01]

It determined by your last 60 days completed/cancelled orders. You may have cancelled order within this period and not completing new orders. If you do not complete new orders, it will go down till the cancelled order(s) go past 60 days period. Once it does the rate will again jump back to 100%.

Ooooh. Thank you very much, I appreciate your response.