Oh my god. I shouldn’t be surprised after 4 years here. For a few days now, I’ve had a notice on my gig page that I’ll be on vacation starting the 16th, and that I’ll be unavailable after that date. I’ve been asking my buyers to confirm that they understand that so that I don’t come back from my vacation to any confused messages. God help me, I won’t keep my hopes up.
Buyer via inbox: “Hi, I have a voicemail script for you to record.”
Me: “Great! Please read my gig description in full and place an order whenever you’re ready. Please also note that I’m on vacation from May 16th-May 25th and will be unavailable on those dates for revision requests and messages.”
Buyer: immediately places order for up to 100 words, does not upload a script or any requirements
Me: “Thanks! If you could please confirm that you got my message about being unavailable next week and upload your final script, I can get started on this right away.”
Buyer: “Did you receive my payment?”
Me: … “Yes. Please see my messages above.”
Buyer: Uploads 157 word script
Me: “Thanks! This script is above the word count you purchased. Would you like to shorten the script down to 100 words or should I send an offer to over the excess words? Can you also confirm that you read my message about being out of town next week?”
Buyer: “What do you mean out of town??? So you can’t record my message???”
I refunded them, luckily I have plenty of cancellations to spare at the moment. But good GRIEF. HOW DOES THIS HAPPEN I gave them every opportunity to order correctly.