Is it me or does Fiverr automatically side with the buyer?
Does customer service actually read messages from a seller or only respond with automation ?
Why does Fiverr have favorites ?
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They read each and everything that you provide. But they have a soft corner for the buyers. 
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On the same boat here. Trying to understand this for the better part of this year now …
I would say not the corner but whole big red heart goes to buyers 