Fiverr Community Forum

Why does gig photo get pixelated when uploaded?

Hi, my name is Riddhi. I just created my fiverr account a few days ago and posted my first gig (which you can find here: https://www.fiverr.com/imake_art/make-hand-drawn-seamless-patterns-for-fabric-and-textile). I also added a gig image which has the size: 1920*1080. I think that size is normal and doesn’t make the gig image look pixelated or blurred. However, after I posted the gig, I saw that the image appeared to be very pixelated and weird and I don’t know the reason for that. Can someone tell me why that happened?

I have also added images of how the gig photo looks.

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Hey Riddhi! It looks okay to me when I check it - I might encourage you to use a block/“filled in” font for the main gig picture though, I think the openings in the letters lend themselves to making the whole thing look a little blurry. Beautiful work, by the way :slight_smile:

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It is a bug on main site that happens randomly. Sometimes your profile photo is blurry sometimes GIG images. Reported.

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Fiverr gig image size 550 Pixels by 370 pixels. I hope when you will use this size then you will not face any problem.

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It has nothing to do with size. Pixelation happens as bug on site.

And those are minimum. You are better with doubling those numbers.

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Thanks, I will try changing it to another font.

Fiverr optimizes each gig image when uploaded. You can see that the size (not dimensions) of your original gig which is available on your end is much higher and when you see the size of your gig image is much lesser. It’s because Fiverr compresses each image during the upload process and then further compresses it for their thumbnail size.

Your image is scaled down from 1920 x 1080 to 230 x 142 pixels (thumbnail size). Loss of pixels is normal during compression.

Download this image and compare it with your original size available in your pc.

This is 330 kb. (I hope the size that you uploaded is much higher than 330 kb).

Compression is the main cause.

Thanks. The gig photo that I uploaded was 3,063 kb.

1 Like

3 MB of information compressed down to just 330kb (gig image) and then to 34 kb (thumbnail image).
Tons of compression work going on!!

So should I make the gig image smaller or bigger?

Always use original high quality gig images. Make sure your work is original.
When you click on the full screen icon you can see the image to its full potential. However one extra advise given by me will be blindly followed by many other users.

hi, Fiverr Gig Image Size : Dimensions : 550 Pixels by 370 pixels (minimum) which means width should be 550 pixels and height should be 370 pixels at-least. Image Size : Image size can be up-to 5 MB . best of luck.